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SERVICES OVERVIEW

What is Escrow?

Escrow is a way to transfer any type of property and/or money using a neutral third party

Business Transaction Escrow

When entering in to a contractual transaction with unknown parties, you may desire protection

Business Process Escrow

Today’s businesses are increasingly dependant on crucial assets that they do not

Services >> Application Service Provider Escrow / Business Process Escrow

Thanks to the economical benefits, ASP and BPO are a in strong demand. More and more companies make use of application service providers or outsource their complete business processes to specialised third parties. Inherent to this development, the reliance on the supplier becomes larger. With a specific escrow arrangement, the risks can be considerably reduced.

With ASP, applications such as CRM or payroll software are used from a distance. This has a number of important advantages on issues such as user friendliness, maintenance and installation. Another consequence is that important data – such as customer data or salary administration – are stored on the servers of the ASP supplier. If the application fail and and the data is no longer accessable, it will have extensive economical and organisational consequences for the user.

With business process outsourcing, the user depenedence to the supplier is even greater. As a dependent user, you must take the unthinkable into account. For example, what if the supplier enters in to liquidation? In case this type of event occours, a SLA or exit plan is often inadequate to guarntee continuity. For this reason, BPO escrows are key to secure the continuity of outsourced business processes.

Every ASP or BPO escrow is a custom made escrow arrangement combining software escrow, data escrow and full documentation of ICT-infrasturcture and alternative configurations. If you want an uninterupted usage of all business critical ASP and BPO services then please contact us for more details.